We believe that the vision of your public administration is to offer a high level of accessibility and freedom of choice where. The focus lies on citizens and easy information management as well as co-workers having easy access to what they need in order to perform their work. The public administration is facing two challenges; how can the organization develop with the help of IT, and how can the IT-department develop in order to better support the organization.
Advania develops services and offers specifically designed for the public sector, for authorities and municipalities. Your organization has already come a long way, or recently started the development of e-services and eGovernment, as well as the work with the IT-department as an organizational support. We say that the success factors for IT within public administration is spelled architecture, integration and a comprehensive view. E-services and eGovernment will simplify the contact between citizens and the public sector, as well as in-house between colleagues. With the help of technology, improved information management and new ways of work we will develop the organizational processes and workflows. Sometimes we will remove them completely.
Advania’s offer for public administration has the goal to satisfy both the wishes of citizens as well as organizational needs. For the citizen it is about increased transparency where it is possible to monitor ones matter from beginning to end. Additionally it increases the accessibility and simplifies the contact where the user only needs to log on into one place for all services. The organization will get the opportunity to plan in an easier way where the development will go from effectuating to controlling it. Every non-value adding activity will be removed which will result in shorter lead times.
Advania CSP, Citizen Service Platform
Advania CSP is a standardized platform for developing, producing and providing e-services. It is based on standard components from Microsoft and support architecture for service deliveries. The framework comes with a methodology support in the form of guidance for e-service development, templates for e-service descriptions and guidelines for usability.
Microsoft Municipal Design, MSKD
Microsoft Municipal Design is Microsoft’s overall solution for how a municipality can construct a working, affordable and effective IT infrastructure. MSKD is the infrastructure layer which Advania CSP lies on. One of the main benefits with MSKD is the consolidation of the number of products, competences and suppliers.