Take control with Health 360°

Our Health 360° application provides a complete suite of best practice checks across multiple categories which ensures alignment to ServiceNow best practices, and prevents the build up of technical debt.

AVOID TECHNICAL DEBT

Prevent technical debt before it prevents you

As technical debt builds up, upgrades get harder and your ServiceNow investment loses value. Following best practices isn't optional — it’s essential for long-term success.

With multiple teams and third-party contributors involved, relying on memory and trust is no longer enough. Health 360° gives you the control to manage complexity, stay aligned with best practices, and safeguard your platform's future.

Empower your team to stay productive, simplify upgrades, and reduce production issues —while lowering associated costs. With Health 360°, you get:

full visibility and effortless control over your SericeNow instance
clear guidance for developers and partners alike
confidence that everyone’s working in the right direction

Key Features of Health 360°:

Comprehensive Scans - Schedule regular health checks and get a clear overview, with findings categorized by type and priority.
Data-Driven Insights - Track trends over time to to make informed, proactive decisions.
Real-Time Alerts - Keep developers in the loop with proactive warnings delivered in real-time.
Automated Scanning - Streamline update set reviews and get prescriptive, actionable resolutions for each finding.

Reclaim your instance — and avoid costly restarts

Health 360° helps you bring your instance closer to its original Out-of-the-Box state, reducing the need for expensive re-architecture or Z-boot scenarios. By identifying customisations and baseline deviations, Health 360 helps you clean up before things get messy.

The result? A leaner, more sustainable platform that’s easier and more cost-effective to manage.

Enable

Developers learn best practices as they work through proactive alerts. Junior developers can work safely knowing the app will guide them to the right approach.

Govern

Ensure consistent high-quality work and configuration, enable a structured maintenance program to keep your instance in top condition!

Reduce

Minimize technical debt and poor coding which can reduce value realization.

Proactive

Find coding errors early on in development to reduce the cost caused by production bugs.

Upgrade

Eliminate customisations and get a stable, scalable, low maintenance platform.

Security

Prevent vulnerabilities from within the platform, ensure tight control over data and development follows security best practice.

Upgradeability

Minimise deviation from baseline/Out of the Box to ensure smooth upgrades and easier adoption of new features.

User experience

Provide a great experience for your customers and end-users by adopting ServiceNow’s guidance for UI development and configuration.

API best practices

Help developers use the right APIs for the right scope to speed up development time.

Manageability

Encourage good housekeeping to keep the instance in top condition for the long-term.

Performance

Keep your platform running fast and smooth by adopting good scripting and database practices.

Upgrades and patching

Reduce the time for upgrades and identify issues that can arise after patches and version upgrades.

Process management

Identify process issues and deviations early to capture issues and provide a world-class experience.

Any questions?

Feel free to contact me

Krister Olsson

Business Area Manager, Transformation & Automation

krister.olsson@advania.com

Health 360°