Take control over your instance

Instance Health

Our Instance Health application provides a complete suite of best practice checks across multiple categories which ensures alignment to ServiceNow best practices, and prevents the build up of technical debt.

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Best practice made easy

Take control with Instance Health

You want to keep control of your instance and make sure developers and partners with different skill levels are doing the right thing, while making sure that upgrading is a quick and easy task preventing production defects and costs associated with them. This is what Instance Health can do for you.

Time-saving automations and secure code scanning

SN certified app

With Instance Health you can schedule comprehensive scan checks, get an overview of your current instance health and sort findings by category and priority. Make use of your data to see trends over time and stay one step ahead. Keep your developers on top of things with proactive warnings delivered in real-time, automate update set scanning and see prescriptive resolutions per finding.

Instance Health

Complete control of your ServiceNow instance

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Enable

Developers learn best practices as they work through proactive alerts. Junior developers can work safely knowing the app will guide them to the right approach.

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Govern

Ensure consistent high-quality work and configuration, enable a structured maintenance program to keep your instance in top condition!

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Reduce

Minimize technical debt and poor coding which can reduce value realization.

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Proactive

Find coding errors early on in development to reduce the cost caused by production bugs.

Upgrade

Eliminate customisations and get a stable, scalable, low maintenance platform.

Instance Health's scope

Get insights on these areas

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Security

Prevent vulnerabilities from within the platform, ensure tight control over data and development follows security best practice.

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Upgradeability

Minimise deviation from baseline/Out of the Box to ensure smooth upgrades and easier adoption of new features.

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User experience

Provide a great experience for your customers and end-users by adopting ServiceNow’s guidance for UI development and configuration.

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API best practices

Help developers use the right APIs for the right scope to speed up development time.

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Manageability

Encourage good housekeeping to keep the instance in top condition for the long-term.

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Performance

Keep your platform running fast and smooth by adopting good scripting and database practices.

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Upgrades and patching

Reduce the time for upgrades and identify issues that can arise after patches and version upgrades.

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Process management

Identify process issues and deviations early to capture issues and provide a world-class experience.

Protect your investment

Check your instance health today

Any questions?

Feel free to contact me

Business Area Manager, Transformation & Automation

Krister Olsson